Moniton

Smart Taxi Calculator — Support

Contact Us

For any questions, issues, or feedback, please email us at:
ofek.moniton@gmail.com

Frequently Asked Questions

How do I use the app?

Enter your origin and destination to get an estimated taxi fare. You can also use the real-time tracking mode during your ride to see the fare calculated live based on the official Israeli taxi tariff.

How accurate are the fare estimates?

Moniton calculates fares based on the official Israeli taxi tariff rates set by the Ministry of Transportation. Actual fares may vary slightly due to traffic conditions and route differences.

Does the app work without an internet connection?

The real-time tracking feature works with GPS only. However, route estimation and address lookup require an internet connection.

What about subscriptions?

Moniton offers a premium subscription that removes ads and unlocks additional features. You can manage your subscription through your Apple ID settings. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions on your device, find Moniton, and tap Cancel Subscription.

How do I restore my purchase?

Open the app and go to the subscription screen. Tap "Restore Purchases" to restore any previous subscriptions linked to your Apple ID.

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